FAQs

General question

In order for you to view our full collection of exclusive designs you will need to sign up. It’s free to sign up. Click the ‘Sign Up’ button in the top right corner. We screen all applications to ensure access to trusted industry professionals only.

By credit/debit card or PayPal. Please email info@trendprints.net if you are having any issues with payment.

Yes, if there is a fabric swatch or paper print available this will clearly be marked. It will be sent to you directly by express courier/post, dependent on your location. If you prefer to only receive the digital file you will receive a discount for each design purchased of £30/$50/€40.

Each design is clearly marked as to whether it is already in repeat or not.

Designs are not refundable once they have been downloaded. If your purchase proves faulty, you must notify us within 7 days and we will provide a replacement.

For any other questions please email info@trendprints.net

When you purchase an exclusive design you receive a full worldwide license without any restrictions. The design is immediately removed from the site and cannot be sold to anyone else.

When you purchase a non-exclusive design you choose from the standard license which allows you to use the design for product runs up to 500 units/meters, or an extended non-exclusive license that allows you to use the design for product runs over 500 units/meters.

In both cases the design will still be available for other customers to purchase.

Exclusive designs are sold in one of three file types either PSD, Ai, or TIFF. They are fully editable and will come with all layers attached. The file type you receive is displayed on the design page, here it also tells you whether the design is in repeat.

Non-exclusive designs are sold in the same file types as exclusive designs however they may be in a flat format, or have limited layers with reduced editing capabilities.

The high-resolution file will be in a minimum of 180dpi.

PRIVACY & COOKIE POLICY

This privacy policy sets out how Trend Prints Limited uses and protects any information that you give Trend Prints Limited when you use this website. Trend Printsd Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Trend Prints Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20/01/2018.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Processing orders, Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Please see our cookie policy page.

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us using the details on our contact page. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the address on our contact page. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We comply with the GDPR and any data held by us is held on the following basis provided in the GDP: Consent, Contract, Legal Obligation, Vital Interests, Public task or legitimate interest and is only such data-typically name, email, phone number and address – necessary for us to contact you and payment details if we pay money to you. If you have any issues or would like to read our data protection policy or object to us holding your data and would like us to delete it please email info@trendprints.net.

Google Analytics

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Disabling Cookies

Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use. You can however prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).

More Information

If you require more information then you can contact us through one of our preferred contact methods detailed on this site.

We may collect the following information:
name, company name, job title;
postal address, email address, VAT number, telephone number, website address;
area of interest, type of company, buying power;
other information relevant to customer surveys and/or offers

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

This page describes the sort of information that may be gathered by cookies, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored if you wished to do so, however you should be aware that this may downgrade or ‘break’ certain elements of the website’s functionality. By using this website you agree to our use of cookies as described below and the placement of cookies on your computer.

A cookie is a small piece of information that websites may store on your computer to help carry out various useful functions, such as:

Remembering your login or shopping basket selections when returning to a site, or across multiple sites, to save you having to re-enter this information every time
Remembering personalisation of a site such as selecting the content you want to view or which page should be your default landing page
Tracking your use of a site so the website owner can work out how to more effectively target their content to their customers and see where their site may need improvement
It’s important to understand that cookies don’t hold financial information and when used for website tracking they are simply tracking your use, not your personal data. For more general information on cookies see the Wikipedia article on HTTP Cookies.

TERMS AND CONDITIONS

THE HOSTED SITE
TERMS AND CONDITIONS
Last updated on 05/02/2018
IMPORTANT NOTICE
By clicking to accept these Terms and Conditions you agree to be bound by these Terms and Conditions, and you confirm that you have authority to bind any business on whose behalf you use the Site.

1.1 The Site is owned and operated by Trend Prints Design, with registered address at Istanbul, Turkey, which is referred as the “Design Studio” in these Terms and Conditions.
1.2 You may only access and use the Site in accordance with these Terms and Conditions
1.3 The Design Studio may change, suspend or discontinue the Site (or any part thereof) at any time, including the availability of any feature, database, or content. The Design Studio may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability.
1.4 You are responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access or otherwise use the Site, including modems, hardware, software, and long distance or local telephone service.
1.5 The Design Studio may perform maintenance on the Site from time to time that may result in service interruptions, delays or errors. The Design Studio will not be liable for any such interruptions, delays or errors. You agree that the Design Studio may contact you in order to assist you with the Site and to obtain information needed to identify and fix any errors.

3.1 After you place an order the Design Studio will send you an email acknowledging receipt of your order. Please note that this email does not constitute acceptance of your order.
3.2 Following receipt of your order, you will be charged for your order using your selected method of payment, and the Design Studio will grant you access rights to the high resolution file for each of the Designs specified in your order (“Access Rights”).
3.3 A Sale Contract will be created when the Design Studio grants you Access Rights. The Sale Contract is created between you and the Design Studio, and it incorporates the details, descriptions and prices of the Design as set out on the Site and these Terms and Conditions, all as at the date on which you place your order.
3.4 Before you are granted Access Rights for any Design, the Design Studio may decline your order for that Design for any reason including legal and regulatory reasons. If the Design Studio declines your order for any Design for which you have already been charged, the Design Studio will refund you in full for such Design as soon as reasonably possible.
3.5 The Design Studio will send you an email setting out the Designs in your order and whether you have been granted Access Rights for each Design.

5.1 Orders will only be accepted if there are no material errors in the description of the Designs and their prices as advertised on the Site. If the Design Studio discovers an error in the price of any Design you have ordered the Design Studio will contact you by email to inform you of this error and the Design Studio will give you the option of continuing to purchase the Design at the correct price or cancelling your order for that Design. The Design Studio will not process your order until the Design Studio has received your instructions. If the Design Studio does not receive your instructions, the Design Studio will treat your order for that Design as cancelled and notify you by email.
5.2 Whilst the Design Studio tries to display the colours of the Designs accurately on the Site, the actual colours you see will depend on your monitor. The Design Studio cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the Designs contained in the high resolutions files or the Swatches.
5.3 The prices of the Designs are exclusive of VAT, sales tax and other similar taxes, and you are responsible for payment of such taxes at the rate and in the manner for the time being prescribed by law.
5.4 If any withholding type tax is levied on a payment to the Design Studio, then you must increase the amount paid to the Design Studio so that the amount received after the withholding tax is deducted is the full amount the Design Studio would have received if no withholding deduction had been made.
5.5 You must pay in the currency stated on the Site.
5.6 You must make all payments in full without set-off, deduction, counter-claim or withholding.
5.7 Prices for Designs may change from time to time, but changes will not affect any order you have already placed.

7.1 In respect of each Design, and subject to clause 7.2, the Design Studio hereby warrants to you that:
(a) the Design Studio is the sole legal and beneficial owner of, and owns all the rights and interests in, the Copyright;
(b) the Design Studio has not licensed or assigned the Copyright to a third party; and
(c) the Design is its original work and has not been copied wholly or substantially from any other source.
7.2 The warranties set out in clause 7.1 shall not apply to the limited extent that:
(a) any element of the Design is in the public domain; or
(b) for any element of the Design in respect of which the Design Studio has purchased a licence to use the Copyright of an image on a royalty-free basis.
7.3 You acknowledge that the Design Studio has not checked throughout the world to ensure that the Designs do not contain anything that is deemed to be indecent, obscene, pornographic, blasphemous, infringing, defamatory, libellous or otherwise objectionable, unlawful or tortious in accordance with the applicable laws. Accordingly, you must ensure that in the relevant jurisdiction(s) the Designs do not contain anything that is deemed to be indecent, obscene, pornographic, blasphemous, infringing, defamatory, libellous or otherwise objectionable, unlawful or tortious in accordance with the applicable laws.
7.4 You acknowledge that the Design Studio has not conducted searches of national registers of Trade Marks throughout the world in relation to specific words, symbols or numbers forming part of the Designs. Accordingly:
(a) the Design Studio does not provide any warranties or representations that the Designs will not infringe or otherwise violate any Trade Marks of any third party; and
(b) you must secure every third party clearance and permission needed in the relevant jurisdiction(s) to enable you to use the specific words, symbols or numbers forming part of the Designs.

9.1 You must not access or use the Site in any manner or for any purpose other than as expressly permitted by these Terms and Conditions.
9.2 You may only use the Site for commercial purposes and in accordance with the applicable laws.
9.3 You must not use any Design in any way until you are granted Access Rights for that Design. For the avoidance of doubt, your Access Rights are for the use of the high resolution file for a Design only.
9.4 In respect of each Sale Contract, you acknowledge and agree that the exercise of the licence granted to you is subject to all applicable laws, and you understand and agree that you will at all times be solely liable and responsible for such due observance and performance.
9.5 Without prejudice to clause 9.4, you must:
(a) only use the Designs for commercial purposes;
(b) not use the Designs in a way that is or renders the Designs indecent, obscene, pornographic, blasphemous, infringing, defamatory, libellous or otherwise objectionable, unlawful or tortious, or in a way which violates third party rights;
(c) only make use of the Copyright for the purposes authorised in these Terms and Conditions;
(d) comply with all regulations and practices in force or use to safeguard the Design Studio’s rights in the Copyright; and
(e) ensure that the Licensed Products are safe for the use for which they are intended.
9.6 You must not do or omit to do anything to diminish the rights of the Design Studio in the Copyright or the Designs, nor assist any other person to do so, either directly or indirectly.

11.1 The software, workflow processes, user interface, designs and other technologies provided by the Design Studio as part of the Site are the proprietary property of the Design Studio and its licensors. All right, title and interest in and to such items, including all associated intellectual property rights, remain with the Design Studio. You must not remove or modify any proprietary marking or restrictive legends as part of the Site. The Design Studio reserves all rights unless expressly granted under these Terms and Conditions.
11.2 You must not:
(a) sell, resell, rent or lease the Site or use it in a service provider capacity;
(b) interfere with or disrupt the integrity, performance or security of the Site, prevent access to or use of the Site by other users, or in the Design Studio’s reasonable judgment impose an unreasonable or disproportionately large load on the infrastructure, network capability or bandwidth;
(c) attempt to gain unauthorised access to the Site or related systems or networks;
(d) reverse engineer or otherwise decompile any aspect of the Site except to the extent permitted by law; or
(e) access the Site to build a competitive service or product, or copy any feature, function or graphic for competitive purposes.
11.3 You are not granted any rights or licence in respect of the Trade Marks of the Design Studio, which are and will remain the sole and exclusive property of the Design Studio.

13.1 You acknowledge that the Site is made available free of charge, and that use of the Site is entirely at your own risk. Accordingly, the Site is provided on an ‘as is’ and ‘as available’
13.2 To the maximum extent permitted by law the Design Studio hereby excludes all warranties and representations of any kind, express or implied, regarding the Site, including warranties and representations:
(a) as to the accuracy, quality, reliability, suitability, completeness, truthfulness, usefulness, or effectiveness of the Site;
(b) that the Site will meet your requirements;
(c) that the Site will function uninterrupted or error-free; and
(d) that the Site is secure, free from attack, interference, hacking or other security intrusion, or free of malicious programs or other harmful components.
13.3 Subject to clause 13.5, the maximum aggregate liability of each party arising under or in connection with a Sale Contract, whether in contract, tort (including negligence) or otherwise, must in no event exceed the aggregate amount of the prices of the Designs paid by you to the Design Studio, with the exception that such limit will not apply to breach of clause 12 (Indemnity) for which the liability will be unlimited.
13.4 Subject to clause 13.5, the Design Studio will have no liability to you or any other person for any damage or loss of any kind, whether such damage or loss is direct, indirect, special or consequential and whether it arises in contract, tort (including negligence) or otherwise, even if such loss was reasonably foreseeable or the Design Studio has been advised of the possibility of such loss. In particular, the Design Studio will have no liability, obligation or responsibility whatsoever in relation to (a) loss of profits; (b) loss of sales, income, business or opportunity; (c) loss of anticipated savings; (d) loss of, or damage to, reputation or goodwill; or (e) loss of use of, or corruption to, software, data or information.
13.5 Nothing in these Terms and Conditions will operate to exclude or limited the Design Studio’s liability for (a) death or personal injury caused by the Design Studio’s negligence, (b) fraud or (c) any other liability which cannot be excluded or limited under the applicable laws.

15.1 The Site may include a web browser via which you may access other websites provided by third parties. The Design Studio has no control over the contents of those websites. The Design Studio does not warrant, endorse, guarantee, or assume responsibility for any such websites, their contents or their privacy practices. The Design Studio will not be responsible for, and expressly disclaims any and all liability related to, any loss or damages caused by use or reliance on any content, features, goods or services made available through such websites. The Design Studio will not be a party to or in any way monitor any transaction entered into by you in connection with other websites provided by third parties.

17.1 When you use the Site or send emails to the Design Studio, you are communicating with the Design Studio electronically. The Design Studio will communicate with you by email or by posting notices on the Site.
17.2 For contractual purposes you agree to receive communications from the Design Studio electronically and you agree that all notices and communications which the Design Studio provides you electronically satisfy any legal requirement that such communications are in writing, unless mandatory applicable laws specifically require a different form of communication.
17.3 All notices that you are required or desire to give to the Design Studio must be in writing and sent:
(a) by registered post or courier to the Design Studio at istanbul-Turkey and marked for the attention of Helen Pegge; and such notices will be deemed to be received by the Design Studio five (5) calendar days after the date on which they are sent by registered post or courier; or
(b) by email provided that the email is sent from the email address as detailed in your account on the Site; and such notices will be deemed to be received by the Design Studio immediately. If for any reason you send an email from a different email address the Design Studio will not take any responsibility if it does not receive the email for any reason, including if it is categorised as spam.

19.1 In these Terms and Conditions the following terms will have the following meanings:
“Access Rights” has the meaning set out in clause 3.2;
“Copyright” means all copyright and rights in the nature of copyright subsisting in the Design in any part of the world to which the Design Studio is entitled;
“Design” means a print, pattern, graphic and any other form of design;
“Licensed Product” means the Product on which the Design has been reproduced pursuant to clause 6.1(b);
“Products” means any type of product, including fabric, clothing, t-shirts, hats & accessories, gift cards (e.g. greetings cards and Christmas cards), wrappings, promotional and online material, labels, posters, newspaper articles, brochures, business cards, stationary, print ads, calendars, advertising displays, booklets, marketing, folders, labels, flyers, prints;
“Sale Contract” means the contract created between you and the Design Studio for a Design when the Design Studio grants you Access Rights; and the Sale Contract incorporates the details, descriptions and prices of the Design as set out on the Site and these Terms and Conditions, all as at the date on which you place your order;
“Swatch” means any expression of a Design in a physical format, such as on paper, fabric, weave, knit or any other material;
“Trade Marks” means trade marks, trade names, service marks, logos, domain names, and other distinctive brand features.
19.2 In interpreting these Terms and Conditions (unless the context otherwise requires):
(a) any phrase introduced by the terms “including”, “includes”, “in particular”, “for example” or any similar expression will be construed as illustrative and will not limit the sense of the words preceding those terms; and
(b) any reference to any statute or statutory provision including any subordinate legislation includes a reference to that statute or statutory provision as from time to time amended, extended or re-enacted.

2.1 You will need to open an account with the Design Studio before you can place an order. This involves providing the Design Studio with some compulsory personal information which must be validated by the Design Studio.
2.2 Please read the Design Studio’s privacy policy for more information on how your personal information will be used.
2.3 The Design Studio reserves the right at its sole discretion to decline a new account registration or to suspend or terminate your account at any time.
2.4 The Design Studio will contact you by email to notify you whether or not your account has been activated.
2.5 By registering to open an account you confirm that the details provided by you on registration, or at any time, are correct and complete. You must inform the Design Studio immediately of any changes to the information that you provided when registering by updating your personal details in your account.
2.6 You (a) must keep your passwords secure and confidential; (b) are solely responsible for all activity in your account; and (c) must use commercially reasonable efforts to prevent unauthorised access to your account, and notify the Design Studio promptly of any unauthorised access. The Design Studio reserves the right at its discretion to modify or withdraw a password at any time.

4.1 The processing of your order is automatic. If you wish to amend or cancel your order you must contact the Design Studio immediately. The Design Studio will do its best to stop your order from being processed, but this may not be possible given the speed at which it is processed.

6.1 Upon the creation of a Sale Contract for a Design, the Design Studio hereby grants to you an exclusive perpetual, worldwide, royalty-free licence under the Copyright to do the following acts subject to, and in accordance with, these Terms and Conditions:
(a) to use, copy and modify the Design in any format including digital and hard copy;
(b) to reproduce the Design on the Products with no restrictions on the quantity of reproductions;
(c) to sell the Licensed Products to independent arm’s length customers; and
(d) to reproduce the Design in any advertising or promotional material relating to the Licensed Products.
6.2 The licence does not include the right for you:
(a) to exploit either directly or indirectly the Copyright subsisting in the Design; or
(b) to transfer the licence without providing prior written notice thereof to the Design Studio.
6.3 Subject to the licence granted under this clause 6, all of the rights, title and interest in the Copyright remains vested in the Design Studio.
6.4 To the extent that the Design Studio is the sole author of the Design, it hereby waives all moral rights in respect of the use to be made of the Design to which the Design Studio may now or at any future time be entitled under the Copyright, Designs and Patents Act 1988 or under any similar legislation from time to time in force anywhere in the world.
6.5 The Design Studio will despatch any Swatches requested by you in the order to the address specified in the order.
6.6 The Design Studio is not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the Swatches. You are responsible for contacting the post office or delivery company as applicable to arrange the collection or delivery of Swatches that could not be delivered because you were unavailable.

8.1 You must immediately notify the Design Studio in writing giving full particulars if any of the following matters come to your attention:
(a) any actual, suspected or threatened infringement of the Copyright;
(b) any claim made or threatened that the Design infringes the copyright and rights in the nature of copyright of any third party; or
(c) any other form of attack, charge or claim to which the Copyright may be subject.
8.2 In respect of any of the matters listed in clause 8.1:
(a) the Design Studio will, at its absolute discretion, decide what action to take, if any;
(b) the Design Studio will have exclusive control over, and conduct of, all claims and proceedings;
(c) you must not make any admissions other than to the Design Studio and will provide the Design Studio with all assistance that it may reasonably require in the conduct of any claims or proceedings; and
(d) the Design Studio will bear the cost of any proceedings and will be entitled to retain all sums recovered in any action for its own account.
8.3 The provisions of sections 101 and 101A of the Copyright, Designs and Patents Act 1988 (or equivalent legislation in any jurisdiction) are expressly excluded.

10.1 The Design Studio may terminate a Sale Contract at any time with immediate effect by written notice to you if you commit a material breach of any of these Terms and Conditions and such breach is not remediable or, if remediable, is not remedied within twenty eight (28) days from the date of such notice.
10.2 Upon the termination of a Sale Contract:
(a) all rights and licences granted pursuant to the Sale Contract will end, and you must stop all use of the Copyright;
(b) for a period of ninety (90) days only after the date of termination you will have the right to sell all stocks of the Licensed Product in your possession and any Licensed Product in the course of manufacture at the date of termination; and
(c) neither you nor the Design Studio will have any further right or obligation with respect to each other except as set out in this clause 10 and in those clauses which expressly or by implication are intended to come into or continue in force on or after termination of the Sale Contract.
10.3 The termination of a Sale Contract for any reason will not prejudice or affect the accrued rights, remedies obligation or liabilities of the parties existing at termination.

12.1 You will indemnify and hold harmless the Design Studio from and against any losses, damages, expenses and other charges (including reasonable fees and expenses of legal and other advisers, court costs and other dispute resolution costs) incurred by the Design Studio for any third party claims arising from or in connection with:
(a) your use of the Site in breach of these Terms and Conditions; and
(b) your use of any Design.

14.1 The Design Studio will have in place appropriate technical and organisational measures to protect your data against accidental or unlawful destruction or accidental loss or alteration or unauthorised disclosure or access and against all other unlawful forms of processing.
14.2 Please read the Design Studio privacy notice which also governs your use of the Site.
14.3 The Design Studio may use non-personally identifiable data within the Site for purposes of enhancing the Site, aggregated statistical analysis, technical support and other business purposes.

16.1 The Design Studio reserves the right to make changes to these Terms and Conditions at any time by publishing a revised version of these Terms and Conditions on the Site, but no changes will apply to any orders you submitted before the change. Your continued use of the Site indicates your acceptance of such changes. You are advised to check these Terms and Conditions from time to time for any changes that may affect you. The Design Studio last modified these Terms and Conditions on the date stated at the beginning of these Terms and Conditions.

18.1 If you breach these Terms and Conditions and the Design Studio takes no action, the Design Studio will still be entitled to use its rights and remedies in any other situation where you breach these Terms and Conditions.
18.2 If any of these Terms and Conditions is found to be invalid, unenforceable or illegal, then such provision will be severed and will not affect the validity and enforceability of any remaining Terms and Conditions.
18.3 Without prejudice to any other rights or remedies that the Design Studio may have, you acknowledge and agree that damages alone would not be an adequate remedy for any breach of these Terms and Conditions by you. Accordingly, the Design Studio may be entitled to the remedies of injunction, specific performance or other equitable relief for any threatened or actual breach of these Terms and Conditions.
18.4 The Terms and Conditions and your use of the Site are governed by and construed in accordance with Turkey law. Any dispute or claim arising in connection with these Terms and Conditions, your use of the Site or any non-contractual dispute will be subject to the exclusive jurisdiction of the Turkey courts.